Privacy Policy

1. Introduction

At Customer Avatar Generator (“we,” “our,” or “us”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered customer avatar generation service.

2. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our service:

Personal Information:

• Account information (name, email address, password)
• Profile information and preferences
• Business information (company name, industry, role)
• Payment and billing information

Usage Data:

• Customer avatar inputs and generated content
• Service usage patterns and interactions
• Device information and technical data
• Log files and analytics data

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain the Customer Avatar Generator service
• Generate AI-powered customer avatars and insights
• Process payments and manage subscriptions
• Send important service updates and communications
• Improve our service through analytics and user feedback
• Ensure security and prevent fraudulent activities
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist in service delivery
• Legal Requirements: When required by law or to protect our rights and users
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit permission for specific purposes

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained until you delete your account, while usage data may be retained for analytical purposes in anonymized form.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

9. Third-Party Services

Our service may integrate with third-party platforms (such as Notion, PDF generators, and analytics tools). These integrations are governed by their respective privacy policies, and we encourage you to review them before connecting your accounts.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers and comply with applicable data protection regulations.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through our service and update the “Last updated” date above.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: